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Webinar Talk – Follow-Up System Failures: Closing the Loop on the Diagnostic Process
January 16, 2019 @ 12:00 pm - 1:00 pm
UMGMA is excited to partner with UMIA to present this informative webinar! Please register here to learn more.
Follow-Up System Failures: Closing the Loop
on the Diagnostic Process
WHEN: Wednesday, January 16, 2019 | 12:00PM MST
PRESENTER: Emily Clegg, JD, MBA, CPHRM, Director, Risk Management and Client Services, UMIA/MMIC
UMGMA is excited to partner with UMIA to present this informative webinar!
Follow-up system failures contribute to almost half of all diagnostic error malpractice claims. Even when appropriate clinical steps are taken to lead to a correct diagnosis, we still see diagnostic error due to failures in follow-up systems. Problems with follow-up and care coordination lead to poor patient outcomes, patient dissatisfaction, care team burnout, inefficiencies and redundant testing, all contributing to poor business performance. This webinar is a must see for administrators looking to understand and tackle the problem of diagnostic error in their organization.
- Understand the causes and contributing factors of breakdowns in diagnostic care processes and follow-up systems that lead to patient injury, malpractice claims and poor business performance.
- Identify the risks to patients and the business impact on your organization due to follow-up system failures.
- Begin action planning for how to identify and address breakdowns in your organization.